How to Send An Inquiry for My Trip

How to Send An Inquiry


How to Send An Inquiry





To book an RV on our site, you will first need to send an inquiry to the owner for them to accept. 

Step 1:

In the search field, enter your city of pickup. Then, enter the start date and the end date of your trip and click "Search." You will be brought to a page that shows all of the different rental options in that area. On the left side of the page, you can add different filters to your search. When you find a listing you are interested in, hover over it and click "View Details."





Step 2:

On the right side of the page you can see that it auto-populated the dates that you entered. Double check and make sure that they are correct before you send an inquiry. It will auto-populate your name and phone number. Enter the number of passengers that are going to be on the trip. You can select or deselect whether you want roadside assistance, which is an additional $15 a night. After entering your details and selections, you will see a full breakdown of all the fees before you send the inquiry. After clicking "Send Inquiry",  you will be brought to your "My Trips" page. (You can always get back to this page by going up to the top of the screen and clicking "My Trips.")




Step 3:

On this page, you will see the reservation request that you just sent. Clicking on "View" will display all of your rental terms information. Once the owner has confirmed the inquiry, you will be able to make payment for the reservation on the right side of the screen by clicking "Pay Balance." If you have any additional drivers that will need to be insured on the RV, enter them on the right side of the screen as shown below. You will need to add the front of their driver's license, the back of their driver's license, and the country. Then, click "Add Driver." If you have any questions to send over to the owner, you can go up to the top of the page under your name and click "Messages" in the drop-down menu. 




If you have any questions, always feel free to reach out to us here at the Concierge Team at 1-(888) 399-9505.