How to Check-In a Guest on RVnGO

How to Check-In & Check-Out a Guest




How to Check-In a Guest

  1. From your host view, click on "Reservations."  This will take you to all of your reservations.  Click on the eye icon to the left of your listing to view the reservation. 




 

  1. This will take you to your reservation page where you can check your guest in. On the right side of the page, you can upload any driver’s licenses for additional drivers and post your pre-trip vehicle photos as well.  Images will appear immediately once uploaded to the left of the check in page. Please note that driver's licenses should be uploaded as a JPG or JPEG file on a white background, without image resizing, clearly readable, with no flash reflections or shadows, with all four corners showing in order for our system to properly verify the document. 





  1. There will be a checklist to go through, as well as any additional notes you may choose to leave.  Once this is completed, click "Complete Check-in" to finish the process.


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  1. The rental terms & certificate of insurance will also appear on the left side of this page. We suggest printing this section for both your guest and yourself. You can click "View PDF Version" at the top of the page for a printable version.