Your Account and Profile
How Does RVnGO Protect You From Fraud?
It goes without saying that there are a lot of scammers out there and they can look legitimate many times. Some platforms allow you to speak directly with the Host or Guest before a transaction has taken place and request payment outside of the ...
Why am I not getting response emails in my inbox?
The initial email confirmation we send you when setting up your account will often go to your junk or spam folder. Once you open it, click on the option to "unmark" the email as "spam" so future emails from us will appear in your regular inbox.
Why do I have to provide my VIN number for my listing?
Although your VIN does not appear in the listing, we use that to make sure each listing is unique and not a duplicate, to process inquiries and rental transactions through this unique identifier, and to attach our comprehensive rental insurance to ...
Why do I need to have an RVnGO profile and photo?
Our Profile is like a resume for others in the RVnGO community. Visiting someone's profile is a great way to learn more about them ahead of a booking. RVnGO is a community marketplace built on trust and safety, so we require all hosts to have a ...