Reviews Extortion Policy

Reviews are a way for RVnGO Members to share their experiences with the community. Any attempt to use reviews to force a user to do something they aren’t obligated to do is a misuse of reviews and is not allowed.

• Guests are not allowed to threaten to use reviews or ratings in an attempt to force a host to provide refunds, additional compensation, or a reciprocal positive review.
  
• Hosts are not allowed to require a guest to leave a positive review or rating, or to revise a review in exchange for a partial or full refund, or reciprocal review. The host also cannot offer a free or discounted stay in exchange for a guest revising an existing review.
  
• Members, including Buyers or Sellers of RVs that are listed for sale on the RVnGO Site and related applications, are not allowed to use reviews or threat or promise either negative or positive reviews, to gain favorable terms on a Listing or the Purchase and Sale of an RV.
  
• If a guest contacts a host with a problem, the host should make every effort to resolve it. The host can't ask the guest to take specific actions related to a review in exchange for the resolution of the problem. After the issue is concluded, a host may ask the guest to leave a positive review or rating. A host may also ask a guest to revise a negative review provided certain time constraints are met.
  

Whether you are a guest, host, buyer or seller, please make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including restrictions, suspension and/or termination of your account. By posting a review, you agree to follow the RVnGO guidelines and policies that RVnGO may enforce in its sole discretion.

If you think you have experienced extortion, please report it to RVnGO Support. Note that we will require evidence in the form of RVnGO message threads, so we recommend communicating with your guest or host via our messaging system, even after a reservation is accepted.