In the rare instance where extenuating circumstances arise, a host may need to cancel a confirmed reservation. In such cases, RVnGO may elect to forgo the cancellation penalties outlined in our Terms of Service. Such cases will be contingent on proper documentation, where valid, and include:

• Death in the family
  
• Serious illness or serious illness in the family
  
• Natural disaster in the country
  
• Political unrest in the country
  
• Property damage
  
• Maintenance issues that affect the ability to host
  

Your opinion matters to us! If you'd like to provide feedback to us about this Extenuating Circumstances for Host Cancellation Policy, please send us an email.